Claims TPA

Providing global expertise and focused on the needs of our clients,
we build tailored, flexible, marine claims management services.
Through our experienced teams in the UK, USA and Asia, we are well
placed to deliver an unrivalled level of service to insurers, brokers
and assureds on a worldwide basis.

Pequod are approved Delegated Claims Administrators on behalf of Lloyds Syndicates and act as a Third Party Administrators, (TPA), for many global insurers, as well as providing TPA services for Assureds operating captive insurance structures or high level deductibles.

Our Philosophy

We have a strong and successful philosophy of Bespoke Account Management that caters for a client’s specific requirements. In response to Covid-19 we have developed our systems and working practices to ensure our usual high service levels are maintained in a virtual environment.

Claims Management

Our comprehensive claims management system allows for detailed and real-time reporting, on claims activity, not only meeting the reporting requirements of the Lloyds market but the individual demands of our clients.

Utilising our comprehensive global claims management platform, we operate a seamless transaction between our claim and recovery teams and across the globe.

Quality & Service

As a company, we know that we are defined by the quality of our people and the service we provide to our clients. As such, we have always followed a principle of building a group of experts in their field, driven by a focus to deliver a high level service to our clients.

Your Global Claims TPA Team

Andy Hearn

Chief Operating Officer

Libby Smith

Director

Joseph MacDonald

Associate Director

Patrycja Christiansen

Assistant Manager

Donna Gandy

Assistant Manager

Tom Roberts

Assistant Manager

Elliot Williams

Claims Manager

Andrew Rayner

Claims Operations Manager

John Denning

Senior Claims Handler

Kelly O'Reilly

Senior Claims Handler

Dick Hai Law

Senior Claims Handler

Ellie Berry

Claims Handler

Andrea Smith

Claims Support

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