We have a strong and successful philosophy of Bespoke Account Management that caters for a client’s specific requirements. In response to Covid-19 we have developed our systems and working practices to ensure our usual high service levels are maintained in a virtual environment.
Claims TPA
Providing global expertise and focused on the needs of our clients,
we build tailored, flexible, marine claims management services.
Through our experienced teams in the UK, USA and Asia, we are well
placed to deliver an unrivalled level of service to insurers, brokers
and assureds on a worldwide basis.
Pequod are approved Delegated Claims Administrators on behalf of Lloyds Syndicates and act as a Third Party Administrators, (TPA), for many global insurers, as well as providing TPA services for Assureds operating captive insurance structures or high level deductibles.
Our Philosophy
Claims Management
Our comprehensive claims management system allows for detailed and real-time reporting, on claims activity, not only meeting the reporting requirements of the Lloyds market but the individual demands of our clients.
Utilising our comprehensive global claims management platform, we operate a seamless transaction between our claim and recovery teams and across the globe.
Quality & Service
As a company, we know that we are defined by the quality of our people and the service we provide to our clients. As such, we have always followed a principle of building a group of experts in their field, driven by a focus to deliver a high level service to our clients.
Your Global Claims TPA Team
Andy Hearn
Chief Operating Officer
Libby Smith
Director
Joseph MacDonald
Associate Director
Patrycja Christiansen
Assistant Manager
Donna Gandy
Assistant Manager
Tom Roberts
Assistant Manager
Zach O'Brien
Senior Claims Handler
Andrew Rayner
Claims Operations Manager
John Denning
Senior Claims Handler
Kelly O'Reilly
Senior Claims Handler
Ellie Berry
Claims Handler
Amy Rowlandson
Claims Handler
Megan Haylock
Admin Support
Sally Clennel
Admin Support
