We have a strong and successful philosophy of Bespoke Account Management that caters for a client’s specific requirements. In response to Covid-19 we have developed our systems and working practices to ensure our usual high service levels are maintained in a virtual environment.
Providing global expertise and focused on the needs of our clients,
we build tailored, flexible, marine claims management services.
Through our experienced teams in the UK, USA and Asia, we are well
placed to deliver an unrivalled level of service to insurers, brokers
and assureds on a worldwide basis.
Pequod are approved Delegated Claims Administrators on behalf of Lloyds Syndicates and act as a Third Party Administrators, (TPA), for many global insurers, as well as providing TPA services for Assureds operating captive insurance structures or high level deductibles.
Our comprehensive claims management system allows for detailed and real-time reporting, on claims activity, not only meeting the reporting requirements of the Lloyds market but the individual demands of our clients.
Utilising our comprehensive global claims management platform, we operate a seamless transaction between our claim and recovery teams and across the globe.
Quality & Service
As a company, we know that we are defined by the quality of our people and the service we provide to our clients. As such, we have always followed a principle of building a group of experts in their field, driven by a focus to deliver a high level service to our clients.