Navigating the digital
future of claims

As the post COVID-10 landscape experiences an accelerated adoption of digital practices, Pequod’s client focused philosophy continues to evolve to meet the needs of the insurance industry

The Power
to Innovate

The Pequod group was built on a culture that encouraged innovation and allowed our teams to create products that are tailored to the specific needs our a clients.

Driven by
customer experience

Pequod continue to re-evaluate and enhance service levels and our portfolio of services to ensure the best customer experience.

Data driven
analytics

Recognising the importance of data and analytics in an increasingly digital insurance industry, Pequod are constantly assessing and enhancing our systems to assist our clients to manage and mitigate claims and maximise recoveries.

Delivering value
through results

Continuing our proven history of achieving tangible results, Pequod’s focus always remains on supporting our clients success.

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As we all know the Covid-19 pandemic has brought challenges as never seen before. At Pequod we have changed the way in which we work and re-imagined what is possible as we help our clients navigate the future of claims.

The sudden impact of the pandemic and the resulting lockdowns has been the biggest challenge many businesses have ever faced. With no blueprint for handling such extraordinary event, our goal was to use our expertise and all the resources at our disposal, to ensure that our core business operations remained uninterrupted, guaranteeing that the strategies and analysis we provide our clients remained constant.

With our progressive philosophy of visualising change for growth, our priority was to assess how the challenges we faced could prepare both ourselves and our clients to continue to progress beyond the pandemic. This has resulted in Pequod’s technology and performance based solutions coming to the fore. At the same time, our commitment to flexible working has only been strengthened by the steps taken to adapt our team’s roles to help them balance work, home, and the inevitable challenges we have faced.

The uninterrupted delivery of expert solutions and specialised services

Our ability to consistently deliver industry-leading solutions emanates from our client-focused service hubs

Claims TPA

Providing global expertise and focused on the needs of our clients, we build tailored, flexible, marine claims management services. 

Recoveries

Committed to maximising returns for clients in all manner of recovery and subrogation challenges and on a global basis.

Salvage & General Average

Proactive and commercial claim management of casualty claims, including the provision of Lloyds insured General Average and Salvage guarantees.

Hull & Marine Liabilities

With a combination of seafaring experience and in-house employment at P&I Clubs our experienced team have a detailed insight into all aspects of SOL, charterers’ liability and P&I defence work

Demurrage

A team with years of in house experience with some of the world’s largest oil traders. We handle both charter party and sale contract demurrage as well as additional freight claims all the way through to legal proceedings.

Legal Services

Our team with in-depth industry knowledge, providing clients with straightforward, focused commercial and legal advice, for quick and amicable dispute resolution.

Transport & Liability Claims

Through its wholly-owned subsidiary, Navis Claims, outsourced claims management services are provided to global logistics groups and their liability insurers. 

15/15 Survey Management

Survey expenses have increased to the point that insurers abandon investigations below certain values and intermediaries can increase claim costs.

Ports & Terminals

Incidents arising from a vessel striking objects, other vessels or facilities at a port or berth will usually lead to claims against the liability insurers of the offending vessel.

Marine Commercial & Small Craft

Compared to larger vessels, which predominantly ply their trade in the “open sea”, such vessels spend far more of their time moored, anchored or navigating in congested and hazardous waters.

Pequod Resoucres

Pequod online seminars provide delegates with a wide variety of modular training sessions which cover specific topics including laytime/demurrage and oil operations.

Pequod QuickLinks

Our new QuickLinks feature is designed to provide fast and direct access to the entire Pequod team. Simply search for the person you wish to contact and either call them directly or click on the QuickLinks icon to send them an email

If you would like to make contact with a specific member of staff simply click on the link below to go straight to Pequod QuickLinks

Go to Pequod QuickLinks

Pequod Resources

As we Navigate to the Next Normal, our commitment to invest in new and engaging ways of reaching out to clients sees the introduction of "Pequod Resources".
A wide reaching selection of MS Teams presentations in the pipeline for 2021. Key issues covered include sales contracts, laytime & demurrage and contaminations. All of which include Q&A sessions.

For further information on this presentation & future topics click on the More Information button below

Go to Pequod Resources

If you require further assistance

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